Right intentions...wrong strategy - Anonymous employee Access Employee Review

Thanks for posting your review here on Glassdoor, but quite a bit of this review just doesn't compute for me - except that it is a call to action for improved communication throughout the organization. I do really wish I knew where you worked more specifically and what you did for the company, because some of this may be local to where you worked. However, you do specifically call out that higher ups have no problem spending money on luxury items, which indicates that you felt you had some insight into this kind of spending, which I would love to know more about. I am glad that you found most of the people were nice. Above all else, the people matter the most, so I am glad this was the case, but I am sorry your experience (besides the people) was so terrible here at Access. I do want to clarify that we have no intention of being like our main competitor - we grow faster, provide better service and operate more profitably - and invest all of that back into the company and the team for future growth. We don't lack funding - in any way - and have invested significantly in our team's development, including providing thousands of hours of internal and leadership training. I don't have any idea what you mean by products and services that we can't support. I am not aware of any product or service that we can't support, nor am I aware what kind of product or service you might be talking about - we don't have a huge line of complex products and services. Our line up is pretty simple, so, again, I would love to learn more. In regards to our internal systems, I feel that I have to agree...There is no blame here for anyone on the team, but the internal systems need work and that is something new leadership in IT is addressing. In addition, we are going to be investing in a communication tool in 2019 to better communicate across the organization. And, I would love to learn what buildings do we have that are disgusting? We do acquire a lot of businesses - over 130 to date - so I am sure some aren't up to our standard, yet, but we have no intention of operating disgusting facilities. I will look into this immediately. I am sorry this was your experience at Access, and I would really love to hear more about your experience, so please feel free to email me at ralston@accesscorp.com with any more feedback. All of it is a gift. Thanks again for taking the time to post your review here on glassdoor, Rob