Like the people, and the content of the job, not how things are run - Administrative Coordinator Accra Employee Review

3.0
30 May 2024
Recommend
CEO approval
Business outlook

Pros

- vast flexibility - kind management - flexible work location for some positions - good pay and benefits; could be worse, but could be much better - positive attitude toward using PTO - promotes from within - opportunities to advance and grow skills - promotion of DEI initiatives

Cons

- poor communication and at times management can at times be too soft where they need to be firmer - does not have corporate office open to the public, resulting in increased frustration from clients - very long wait times for calling into our main number, due to other departments of the company also being understaffed - difficult to enact change in a concrete and efficient way - limited staff resulting in increased demand and workload, increasing client frustrations - delayed hiring processes also contributing to staff shortages - flexibility sometimes allows for unnecessary delays worth internally and externally - some positions do not allow for flexibility, or only allow flexibility in relation to another employee's schedule - leaving due to pay; annual increases of $0.60/hr is unsustainable when my rent is going up $200 every month annually too - more PTO could be available, and with more populated and well trained teams to cover for employees who are out - promotions and opportunities to advance from within often have a pay cut, or a minimal raise. - medical etc. benefits are not worth it if you have kids!! medical is 1/2 your check - some DEI employees are more focused on DEI initiatives than their actual job position; I wish these roles were built to truly focus on these initiatives instead of taking those employees away from other necessary tasks they need to do at work.

avatar
Accra Response
2y
Dear Employee, we are sad to hear that this has been your experience. We would be happy to discuss your concerns further and encourage you to reach out to the Human Resources Team.

Explore other reviews about Accra

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Included respite care -Provided online training -Very helpful in caring for my loved one

Cons

-Unable to recall any cons at the moment

2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, flexible schedule, online training and no prior experience needed but needs in person training as well.

Cons

In my case, my clients RP is my supervisor. I had no other points of contact, no place to make reports, and no one else to help manage the entire situation where the RP completely controls my hours. I couldn’t make a report of anything concerning if I wanted to because the RP is completely in control and I couldn’t risk my hours or I wouldn’t be able to pay my bills. Very little training where training was definitely required for client who was a minor, who’s wants are pushed aside for the RPs because the client can’t vocalize them. There’s very little in the companies training for minors and very less for my clients condition. I was given more responsibilities then I should have for my pay, including almost all of my clients RPs housework. Also only a dollar more for respite care over personal care is ridiculous and you need to do better.

See reviews by: Helpful|Rating|Date|All