Good work environment, could be better with small changes. - Salesperson Ace Hardware Employee Review

4.0
28 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Great pay for required work. Hours are pretty good, will rarely be asked to come in for extra hours or days. The crew is very fun (with a few exceptions).

Cons

Management rarely listens to ideas of employees. Very top-down management style. Common sense is lacking heavily in several employees and a few are emotionally volatile. Employees have relatively low expectations and responsibility. No real room to advance or move up.

Explore other reviews about Ace Hardware

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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