Pros
Helping customers who seek out their "favorite Ace Man"; being recognized all over this island; being on a local TV station representing Ace. Training helped me be able to help homeowners achieve their goals, which feels good. Ace has been good at helping out employees who have family or health issues arise that interfere with work for periods of time.
Cons
After 20 years with Ace I was told Iʻd reached the top of their pay scale at $10.25/hr. They also do schedule changes without asking or warning employees, making appointments and such difficult to make/keep, or shared transportation tricky, etc. They not only do schedule changes without asking/informing, but expect employees to keep checking for such--and at times even when an employee is out for the day, so then goes to work the following day even though they are not expected--or their time was changed.