Disappointing, just not what I was led to believe - Business Development Representative (BDR) Activated Insights Employee Review

When a company tells you who they are, listen. They preach a lot about culture and positive environment when that couldn’t be further from the truth at this company. This was an organization that I had on my radar for a long time and I was excited to work at, but that really took a hit the longer I was there and the more things we had to put up with from upper management trying to sail a sinking ship. They don’t know how to structure the BDR position in terms of responsibilities or pay. You end up doing marketing’s job and having them take credit for it. To be specific, they making us use over half of our calls in a day be asking people to attend pre recorded webinars, instead of qualifying leads and closing deals. And you wonder why numbers drop. The company just has no sense of direction, the employees across the board, but especially in sales are fed up and leaving in huge numbers, and they refuse to listen to feedback from their employees to fix it, even though we sell a feedback solution in our industry that we claimed to value. Their solution to how unhappy the sales floor was getting was to buy reps cheap fedoras if they hit quota. Then you would get a little star pin each month after that. It felt like a slap in the face. They haven’t invested any time or effort into their employees future or their customers (the BDRs were fed up with talking to swathes of people who never wanted to interact with us again because of how miserable their experience was) and they are paying the price for it in turnover and poor retention and customer satisfaction. It’s just a one off project for the CEO and all of his buddies to make some money and look decent on paper and sell. I don’t recommend working here in the long term if you want a company that values you and lives by its own stated morals.