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Active TeleSource

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Mixed Treatment - Customer Service Representative Active TeleSource Employee Review

2.0
28 Mar 2024
Recommend
CEO approval
Business outlook

Pros

They're all remote unless you specifically have to be in the office for some reason, which is almost never. It's good customer service work, reliable, you will be working constantly.

Cons

Constant overtime, the remote work means they're far less willing to communicate well, and they throw people into supervisor positions with zero training then refuse to ever support them and take them out after six months when they end up failing because they set you up to fail. Very little opportunity for advancement or improvement.

Explore other reviews about Active TeleSource

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Friendly coworkers and supportive teams. - A sense of communities with the people you meet there. - Approachable management - Flexible or remote work opportunities

Cons

- High workload / call center pressure - Schedule changes based on client contracts

1.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

client provided great training that was thorough

Cons

supervisor had no knowledge so qa's were always wrong and he wouldn't change them.

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