This place sucks the soul out of you - Customer Service Representative (CSR) Activus Connect Employee Review

1.0
10 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Your coworkers are usually great people

Cons

Hope you never have to deal with HR. They're ignorant of employment law

Explore other reviews about Activus Connect

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Comprehensive Training, and support from Trainers

Cons

I don't have any cons at all.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote, fast hiring process, friendly recruiters.

Cons

You never work a full 40 hours. The permanent schedules change often, they sometimes only have you work 2 days out of a week. So it’s not full time income. They micromanage, have standards so unrealistic to the point that it affects the quality of work. They hide certain metric needs, until you’re hired. They hide a lot of responsibilities, then ambush you with them. This company will leave you feeling robbed. Also, you get written up if your internet or power goes down. Turn over is high.

1
avatar
Activus Connect Response
6d
Thank you for sharing your experience. We’re glad to hear you found our recruiters friendly and appreciated the remote opportunity and fast hiring process. We also take your concerns seriously. We understand that schedule consistency, communication around expectations, and transparency regarding performance metrics are extremely important to our team members. As a company supporting clients with changing business needs, schedules and hours can fluctuate at times, but we recognize how challenging that can be when employees are expecting stable full-time income. We appreciate your feedback and we'd like to discuss your experience further, please reach out to us at talent@activusconnect.com so we can review your concerns.
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