Unfortunately, the bad outweighs the good - Anonymous employee Addus HomeCare Employee Review

1.0
25 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are so many opportunities for greatness, at a personal and professional level. Beautiful facility, enjoyable coworkers, challenging work, problems that need to be fixed.

Cons

But, doing the RIGHT thing is not the culture at Addus....and it's pervasive, particularly in Operations, Human Resources, and Finance. Employees that earned bonuses are not given them. They will literally find a loophole to avoid giving them if you've fallen out of favor with the wrong people. I saw it happen time and time again at the support center, particularly in relation to operations bonuses. Beat budget by a landslide? Oh. Your budget was obviously wrong. We'll change it. Now you'll get a 5% or no bonus instead of the 35% you originally qualified for... Operations is not given the supports they need to manage effectively either. You can't hire caregivers because Walmart and McDonald's pay more? Oh well...thats your problem. You better figure out a way to steal employees from a competitor to build both your census (client count) and your employee count..or you'll get fired ...because offering a $0.50/hr wage increase to mark non-union wages to market is out of the question..... Human resources treats employee satisfaction as if it is something employees are not entitled to...Instead they act as if it is a bother to them that you expect a reasonable level of it. Your boss curses and makes inappropriate comments all day long...not our job....you should go speak with your boss's boss. You actually want to understand your benefits? That's what your handbook is for. If you don't ask...we won't tell...and it's not our fault if you're not intimate with EVERY policy. Especially if you leave the company.... Employee-friendly companies spend time with their exiting employees to ensure they're happy...even when leaving. Good companies recognize that sometimes employees just leave their jobs for an opportunity at a different company... and that if they take the time to make sure they completely understand the exit terms of other benefits etc..., that soon to be former employee might actually refer someone they know who is quality 2 seek employment at the company they just left instead of warning the world not to apply there. Not Addus... if you resign ...they can't get you out the door quick enough and they will try to screw you out of everything they can benefit wise... sorry you lost your flex benefits because we gave you less than a month to file your final claims and didn't tell you... not our problem... you should have read the handbook. Check your PTO balances BEFORE YOU LEAVE very carefully too. They still can't figure out how to use the HR and payroll system that's been in place for over a year and they know your PTO balances are still wrong in the system. But that's all they're going to pay you after you walk out the door. You better have a long line of documentation showing that you tried to resolve it before you left. But even then you stand a 90% chance of being paid out incorrectly If you leave and have a 401k loan, they're not going to spoon feed you that you need to pay that off or it will be claimed as taxable income. If you think you've timed your leaving properly to still be able to get your bonus payout forget it... if you don't have it in your hand before you resign, you won't get it... Even though you've generously given over 4 weeks notice to try to make the transition as smooth as possible and the bonus is based on prior year performance... you won't get it. They will say that you are not in good standing (which is one of the stipulations of the bonuses being paid out) because you resigned They don't seem to understand that the $20,000 they withheld from somebody in operation bonus costs them much more than that in existing and potential employees' ethical perception of the company. Certain departments will just literally chew you up and spit you out, too... take you for everything you're worth .. have you work 60 ( strenuous and productive) hours per week continuously ...not even flinch when you leave... and certainly not appreciate it when you're there. Accounting and finance is the first one that comes to mind..... operations management is a close second if not a tie with them. Bottom line if you go to work for this company... buckle up for a wild ride... watch your back... and expect to have very little work life balance. The job market is not so bad anymore. In some professions it's actually more of an Employee Market then an Employer Market. I would pass on working for this company ever again... This is literally the only company I've ever worked for that I would say that about I learned a lot, don't get me wrong. But everything I learned was a negative lesson. I learned how not to treat employees. I learned how not to implement systems. Etc etc... Good luck in your job search and I hope this helps you land in a position you can thrive and be happy in.

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Addus HomeCare Response
10y
“Thank you for leaving a review and feedback about your time with Addus Healthcare. We are sorry to hear that you did not have the best experience possible while working for Addus. We strive to provide the best experience possible for our employees. All of our departments should align with our efforts to make Addus a place to grow and thrive in the home care services market.”

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5.0
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CEO approval
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Pros

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Cons

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3.0
20 Jan 2026
Recommend
CEO approval
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Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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