Call volume more important than customer care - Call Center Agent Adecco Group Employee Review

2.0
9 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Not a bad agency

Cons

Worked for tfl. Hated the high call volumes and was told I wasn’t quick enough , I took time with the elderly and blue badge holders who were not savvy with computers.

Explore other reviews about Adecco Group

5.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great hourly rate, landed me a two-year contract with Google, friendly and helpful staff, great communication and experience overall.

Cons

None that I could think of

4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team and peers were amazing to work with. Super helpful and collaborative.

Cons

Work-life balance was good at a general employee level but not so for management. 70-80 hour workweeks were not uncommon.

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