Teamwork is the key to success at MyAdvice - Customer Support Representative Advice Media Employee Review

5.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

My Advice offers a great teamwork environment. They ability to work remotely has helped hire the best people for their roles. I have been with MyAdvice for over a decade and in that time the company has pivoted our strategy to help our clients succeed

Cons

There are times where the work can be very stressful. There is a lack of guidance on how much support to give a client. I know that the best outcome is making sure the client is happy, That can be used to take advantage of the employees.

Explore other reviews about Advice Media

5.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

My favorite part about working for MyAdvice is the career growth opportunity and specialized coaching I receive. As much as I love my job, I also love the work/life balance I enjoy too!

Cons

Nothing to add here. No company is perfect, but MyAdvice does an excellent job!

2.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work from home environment. Amazing team lead whom was the only reason I stayed for.

Cons

Terrible upper management. A lot of turn over. Re-orgs that just didn't make sense and put employees in terrible situations. Forced customer success to be sales people. The sales team is terrible and would lie to customers to get them to sign deal and then customer success would be stuck with unhappy clients who felt lied to and pressured by the sales team to sign up for services they did not want/need.

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