burnout culture - Retail Consultant Aesop Employee Review

1.0
12 Jun 2024
Recommend
CEO approval
Business outlook

Pros

interesting brand and products to deal with

Cons

Most toxic management with zero flexibility or human aspect

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Aesop Response
1y
Dear colleague, Thank you for the feedback and taking the time to write a review. Given your experiences, we hope that you have raised these with leadership directly. Alternatively, if you are uncomfortable in doing so, please make contact with the HR team or email employee.experienceuk@aesop.com with further detail, so that we might have an opportunity to listen and investigate further, in order to make Aesop a better place for all. Thank you

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5.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great team, good hours, and training provided

Cons

Busy times during the holidays

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount, very low income , flexible schedule,

Cons

I worked there for two years, and in December last year I was informed the store would close, which left me with no option but to resign on the same day due to the need to cover my rent. Strangely, the next day the same decision-maker announced that the store would remain open and that a new store manager would be appointed, a plan that has still not materialized after seven months. In the interim, the store has operated with interim managers and a reduced staff, while pay remains low and the culture has deteriorated, leading to ongoing turnover and a perception of practices that are not consistent with fair and respectful treatment of employees.

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