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      Agero

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      Agero reviews

      Bottom feeders - Kia UVO Total Case Specialist Agero Employee Review

      1.0
      31 Jul 2018
      Kia uvo total case specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Their building shields you from the elements.

      Cons

      I started on a Monday. No training on Monday, no HR info on Monday. Tuesday they expected me to start doing the job...

      avatar
      Agero Response
      7y
      Thank you for your review. We are sorry your onboarding and training experience was not a positive one. We have taken your feedback and shared it with our total case specialist team so that improvements can be made.

      Explore other reviews about Agero

      5.0
      24 Apr 2026
      Roadside assistance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of opportunities to move up. Staff quick to recognize skill and praise/reward.

      Cons

      You're talking to customers on their WORST DAY. Sometimes they're pissed and it comes out at you.

      avatar
      Agero Response
      3w
      Thank you for your feedback, we are happy to hear you are a part of Agero's impact.
      3.0
      14 May 2026
      Roadside assistance
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      2w
      Thank you for your feedback. We will share with our leadership team.
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