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      Agero

      Engaged employer

      Agero reviews

      Definitely a little bit challenging - Customer Service Representative Agero Employee Review

      3.0
      24 Aug 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to move up within the company rather fast.

      Cons

      Screaming, rude and disrespectful customers as well as co workers/

      avatar
      Agero Response
      6y
      We appreciate your feedback. The CSR position can indeed be challenging at times while trying to assist customers in difficult situations.However, it is definitely rewarding too when you turn around a customer's day with excellent service. Glad you noticed all of our internal promotion opportunities. Since you indicate you're still employed at Agero, we encourage you to apply to our postings and develop your career with us.

      Explore other reviews about Agero

      5.0
      18 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      14 May 2026
      Roadside assistance
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1mo
      Thank you for your feedback. We will share with our leadership team.
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