Two years too long - Csr1 Agero Employee Review

2.0
31 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Decent benefits, supervisors are there to help, easy job to learn

Cons

Ceo is out of touch with his company. Excessive overtime due to greedy nature of the company. Clients hate us, service providers hate us and customers hate us. The center itself where i work out is great but i feel disheartened with the company itself. They will cheat everyone they can to save a buck.

Explore other reviews about Agero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunities to move up. Staff quick to recognize skill and praise/reward.

Cons

You're talking to customers on their WORST DAY. Sometimes they're pissed and it comes out at you.

avatar
Agero Response
3w
Thank you for your feedback, we are happy to hear you are a part of Agero's impact.
3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

avatar
Agero Response
2w
Thank you for your feedback. We will share with our leadership team.
See reviews by: Helpful|Rating|Date|All