You have to dial out a specific amount of minutes a day whether you are actually talking to someone of just leaving messages all day. The management plays favorites with their team and gives the good leads to the "yes" people. You are micromanaged down to the last detail. All the floor managers have to listen to all the outgoing calls to make sure the reps arent talking to their friends just to build up their minutes talked number. The president of the company is a woman who is led by her emotions (I am a woman so I say that with knowledge). I caught her on more than one occasion ease-dropping on conversations. She was known to call people into her office and try and get information from them about what the other staff members are doing wrong. If you connected with a company that happened to be in the area one of the top performers like to work, it was known your new account would be taken from you. Outside sales tries to steal your leads. One of the worst experiences of my life.