Worst Company i ever heard - Tech Support Akosha Employee Review

1.0
26 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Nothing to tell about the company

Cons

TL's are not supportive,Job is not guranteed even after completing a month also.Suddenly they use to call and terninate the employees

avatar
Akosha Response
10y
Sorry that you had a bad experience during your stay at Helpchat. We added close to 250 people in 3-4 months earlier this year. During that time, sometimes we failed in our duty to train the TLs and give all employees clear perspective on the company and their job responsibilities. It has been a key learning for us and we will improve in this regard. We put a lot of effort into ensuring that people can easily look up to their supervisors. Regarding the termination, it is true that some employees were terminated and most of it was due to performance reasons. In all the cases, we gave the requisite notice periods. These are tough decisions which need to be taken. If there's anything else you would like to suggest, feel free to write to me on ankur@helpchat.in Ankur

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3.0
4 Aug 2022
Recommend
CEO approval
Business outlook

Pros

It is a solid job.

Cons

When I worked there it was the typical state job with lots of drama.

3.0
3 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Got to know everything from data analytics, tech and client interaction.

Cons

Forget about work life balance. You can be called even on Sundays.

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