Reservations Agent - Reservations Agent Alaska Airlines Employee Review

1.0
5 May 2017
Recommend
CEO approval
Business outlook

Pros

Flight benefits, friendly co workers and supervisors. Work from home after 6 months. You can work from home sooner if you do more overtime.

Cons

Pay is very low. Location is in the middle of Kent so you have to deal with traffic during commute hours. Manditory overtime you have to bid on (yes they make you bid on overtime you have to work). This happens every 2 days. If your sick then dont be, this counts as a occurance(3 occurances and they can terminate you). No flex time if your late.

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3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and culture. Leadership is strong.

Cons

Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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