Field Service and Logistics - Logistics & Field Service Technician Alaska Airlines Employee Review

2.0
14 Mar 2015
Recommend
CEO approval
Business outlook

Pros

There were some nice employees out there.

Cons

Leadership and management was very inconsistent when it came to supporting technicians behind i there SLAs.

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2.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The travel benefits are excellent, and the job offers opportunities to meet people from all over the world. My coworkers were supportive, teamwork was strong, and no two days were ever the same. The role helped me build confidence, improve customer service skills, and learn how to stay calm under pressure.

Cons

The schedule can be unpredictable, with long duty days, early mornings, late nights, weekends, and holidays away from family. The job can also be physically demanding, and dealing with difficult passengers can be stressful.

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