Pros
I started as a contractor for about 6 months, then hired on permanently. The mission was clear at first and really felt like I was helping patients improve their well-being. Growth and change is inevitable when you're working in a startup environment. It can be overwhelming, but if you have a great team with good leadership then the experience will balance itself out.
Cons
I was going to give this place a one star rating. The only reason why I'm giving two stars is because I had a great experience in the beginning. My experience went downhill when my department switched from one side of the business to their sister company. My department was lied to when the question was asked about it changing into a "call center". We were first told that it wasn't, then months later we were told it was changing into a "call center". The management team over my department was quite incompetent. I've never been told that in certain instances I would have to "manage the manager", that is absolutely unacceptable, I'm sorry. Then I questioned their business tactics when they opened up the supervisor positions for my dept. They overlooked the entire dept. to hire people outside of the company when there were people on the team who were well qualified to step into those positions. There were too many changes going on at one time. No method to the madness, just plain madness. There would major changes that would be communicated through slack and email instead having official meetings, this caused a lot of confusion with the staff.