Its not what it used to be - Senior Customer Care Client Manager Alight Solutions Employee Review

Thank you for taking the time to share your review. We appreciate all feedback, as it helps us identify areas where we can grow and improve. We’re glad to hear that you had positive experiences with our employees—our team is truly the heart of our company. At the same time, we recognize the concerns you’ve raised regarding workload, communication, leadership, and performance reviews. These are important areas, and we are continuously working to enhance transparency, listen to our employees, and ensure a positive work environment. Your input is valuable, and we remain committed to making meaningful improvements. Thank you again for sharing your perspective.