Over the years, they lost the culture that once made Alkami a special place to work - QA Engineer Alkami Technology Employee Review

1.0
31 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Decent Salary (i.e inline with the current market rate)

Cons

* Incompetent, fake manager's with Plastic personalities and hidden agendas (significant amount of blatant, extreme shade on multiple levels & highly unprofessional, unscrupulous tactics used, especially within Senior QA management) * Extremely unstable QA environments, that habitually go down multiple times during most sprints, resulting in many, many long days/nights (which slowly became the normal practice) * Unnecessary amounts of wasted time using old/budget tools, which often create more problems, than solutions - outages, slow performance, did i mention outages??? * Extremely 'clicky' so-called 'culture' formed After the recent huge recruitment campaign, which resulted in many folks being isolated and ignored, simply because they were not part of the 'click' so to speak - very unprofessional, but not unique in this industry. * Spiteful chat rooms within the IM app used, where extreme hate, gossip, racism and rumors run rife - btw QA management is aware of the existence of these (multiple) malicious chat rooms, yet allow it to continue - again, highly unprofessional on the part of the management to allow such negativity and hate to continue to grow and be acceptable within the workplace. This is the first company i have even worked for that seems to almost encourage this type of hateful behavior. * Don't be fooled by the very lavish exterior and logo on the building - seems to be a ploy to get more client companies to sign up by wowing them with the luxury decor - After working at Alkami for several years, it has become blatantly obvious that they are just playing with their clients money to make the 'image' look bigger, brighter, better solely from a 'material' perspective...i.e. Fancy furniture, decor, etc, however, it's apparent that they are not allocating sufficient funds to improving their terrible IT infrastructure, which has multiple weak points & holes in it, the result of which, their client companies and end user's ultimately 'pay the price for' * Advice to anybody looking to join the growing group of 'unprofessional' folks that the management appear to be actively recruiting, is be wary of the 'image' that they portray, as it's simply that, just an image with no Real substance behind it. *** Final thoughts : *** If you are a fake, unprofessional person, you'll likely do well here, however, on the flip side, if you have a conscience, work hard and try to maintain a professional attitude, then you most likely will sink very, very quickly, if you don't drown in a sea of blocked tickets first, due to the poor infrastructure that this company fails to improve as they're more focused on building their exterior image, to entice more companies to sign up with them. Oh, they also are yet to make a profit - Yes, you read correctly - they will not hide this from you, which is a nice touch, in fact they are quite vocal about the fact that they have yet to make a single cent of actual profit. Something just isn't right about 'any' company that has been established for a decade, yet has not made a profit, yet can spend millions of dollars on revamping the office floor's. That alone should sum up their ethos. #fancyboilerroom #unprofessionalism101 #fakeimage

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Alkami Technology Response
6y
One of our philosophies at Alkami is feedback is accepted as a gift, and we garner and encourage it in many forms. We are constantly and consistently searching for ways to make Alkami’s best even better. So we extend our appreciation for all feedback left on Glassdoor. We must admit we are deeply surprised by your perspectives and experiences posted here on Glassdoor because it does not align with our corporate culture or findings to date. While we do not believe your commentary represents us, our culture and who we are at Alkami, we have already begun to conduct thorough reviews to ascertain if there are issues in the group. And, please know we will promptly take all necessary corrective actions. We thank you again for providing feedback. We would welcome the opportunity to discuss your experience in more detail. Please feel free to contact Adrianne Court our CHRO or Mike Hansen our CEO to discuss your concerns further.

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5.0
3 Mar 2026
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Pros

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Cons

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1.0
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CEO approval
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Pros

Remote work, expensive family benefits, cool coworkers

Cons

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