Looking for the light at the end of the tunnel - Project Manager Alkami Technology Employee Review

Alkami tends to promote the wrong people to crucial roles. I work under two managers who had zero clue about the process to implement our solution when they took over as manager. The bottom line is the biggest focus and upper management’s expectations are completely baseless. No one really understands what they are responsible for and the goals are completely unrealistic and literally pulled from the sky. Unlimited PTO only benefits the people who take advantage of it-I’m often left with overwhelming responsibilities because the same people take two weeks off at a time. I’m required to go to meetings with a “team” who never acknowledges the solution I support. The majority of the people on my “team” support a completely different solution, so no one shares the same issues so it’s almost impossible to be heard or understood. I prefer to work remotely, but I’m constantly working. I’m forced to regularly skip lunches and work on weekends to complete tasks. There’s also a big push to make the customer experience better, so customers are not held accountable for much. During the sales cycle, very little information about the solutions implementation requirements are shared, so the client is super unhappy to learn they actually have some heavy lifting to get the project going