Discrimination is alarmingly prevalent - Payment Processor Alleviate Employee Review

2.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

There is no reason to do this. My suggestion is stay as far away from this company.

Cons

Horribly ran company, both within your team management and as a whole. No appreciation for the work you do. Discrimination is alarmingly prevalent. Employees frequently report a toxic culture where favoritism based on race and gender affects promotions and opportunities. Please don't make the same mistake I did - stay away!

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Alleviate Response
1y
Thank you for sharing your feedback. We genuinely value our employees and deeply appreciate their contributions. Our success as a company is directly tied to their hard work, and we sincerely apologize if we fell short of your expectations. We want to be very clear that our company upholds a zero-tolerance policy regarding discrimination or favoritism of any kind. We are proud of the diversity within our workforce, which spans various backgrounds, races, and genders, and we are equally proud of our diverse leadership team. Many of our leaders have advanced through internal opportunities, a reflection of our commitment to supporting those who are motivated to grow and lead within the company. It is important to clarify that we have not received any reports of favoritism based on the factors mentioned in your review. We take such concerns seriously and find these claims to be unsubstantiated based on the information we have. Once again, we apologize that your experience has led to these perceptions. While we respectfully disagree with some of the claims made, our goal is always to foster understanding. We encourage you to reach out to our human resources department if you’d like to discuss any specific concerns further.

Explore other reviews about Alleviate

5.0
31 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Cons

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

View is nice but literally the only redeeming quality

Cons

They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

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