There are better options - Anonymous employee Allison-Smith Employee Review

- This is an excellent job to get when you’re desperate and there are NO other IT jobs available anywhere and you have absolutely no choice but to work here. - You will not be trained, and you will be responsible for the tickets. The manager will probably be there for your first day of work and then disappear back to his house. He basically wants you to eventually take over all of the tickets and in-office work, while he sits at home and works on the "migration" - Speaking of the manager, he does not know how to communicate. He just doesn't. You'll constantly have employees tell you that they've tried to contact him for a higher-level issue and nothing. Managers say that you shouldn't take his lack of communication personally because he doesn't communicate with them either. - Don't ask him for anything that will make your job easier, he's going to make excuses for it and blame it on the fact that management isn't happy with IT. He'll also throw you under the bus for issues that existed prior to you starting your job, and everything that's his problem is now your problem. If you're handicapped or expect to be sick in any way possible, don't work here. You're the only person in the office that won't be able to work from home. - You will be underpaid. Whatever expectations you have for what an IT role like this should pay, throw that out. I was offered jobs that paid way more than this with better benefits, but I turned them down because I believed in this company and thought I could grow here. Don’t do this. I was under the impression that there would be overtime work (there wasn’t a lot of it) and that I would be eligible for a raise sooner or later. I wasn’t. - In my last few weeks with the company, I saw so many people quit in groups or be fired for ridiculous reasons. Field guys just randomly dropping their work and walking off job sites. Office employees quitting on the spot because the company wanted to add additional work without additional pay. Also, it's not lost on us that a lot of the people who have left or been pushed out were Black or a POC - Diversity on the technical side was becoming non-existent (due to the quitting and layoffs) and you will encounter a certain kind of person. They will treat you exactly how you expect them to treat you. They will bust into the IT office just hurling demands at you, make weird faces at you when you shake their hand, and you'll even catch them looking up conspiracy theories on their work computers that'll result in virus pop-ups. (and they wonder how they got a malware attack in the past...save it for your phone or at home dude) -Some people were allowed to display their harmful political beliefs in the workplace (which has no place in any workplace - The benefits are meh. They may pay for medical care, but the other benefits are just standard. Nothing that makes working here stand out or worth it over other companies. There's tuition reimbursement but you have to be there a year, and it's only 50%. In this economy and with other companies offering 75-100%, look somewhere else. They'd rather spend money on extravagant raffle gifts than something long term.