Most Unethical Company in the Industry, Stay Away - Licensed Insurance Agent Allstate Employee Review

1.0
23 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The Mayhem Guy is pretty cute, and funny.

Cons

Allstate Agents are the shadiest, unlawful agents in the United States. Sure, we all know ways and tricks to get a policy to be less expensive for the customer, so that we can 'beat' a competitor and get a sale.. but Allstate takes it to the extreme. When you work for Allstate, you are not working to keep the best interest in the customer in mind. You are working to keep the agent's 'discount ratio' below a certain threshold. The 'discount ratio' is important so the agency gets a certain amount of points. They are essential if the agency is trying to acquire another business. The problem is, there are over 17 discounts at Allstate, and sometimes the agent will tell you 'GIVE NO DISCOUNTS THIS WEEK,' So, if a customer calls and he's a widower, and he's 85 and drives 5000 miles a year, you have to put that he's single and drives more than 8000 miles a year. You have to lie to make the customer's premium go up and avoid discounts for the franchise owners. By the same token, sometime they will tell you to give every discount. For example, in December they may be wanting to hit a certain goal, so at that point you would mark everyone a widower and rate them as 5000 miles are less. Either way this not at all advantageous to the customer. If you mark the customer as widower and he's not, then his premium will increase. If you say that he drives 8000 miles and he's 'single'- his premium will be sold too high. It happens at every Allstate agency, and so many other shady things happen too. I wouldn't recommend working there to my worst enemy.

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5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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