Great place to work but you'll likely not move up. - Bodily Injury Claim Adjuster Allstate Employee Review

4.0
20 Oct 2014
Recommend
CEO approval
Business outlook

Pros

This is a great place to work most of the time. The recession Era changes were bad and they threw away employees but otherwise it is a really good and stable place. Customer focus is huge and you're given a lot of freedom to do what's best for the customer. Salaries grow based on a percentage increase. Newer employees aren't going to make a lot at first but as you stick around, you're salary can really grow.

Cons

There are numerous employees with 10, 20, 30 years in. That speaks volumes on how they generally treat employees. But, if you want to move up, you'll have to wait for someone to retire. Or, plan to move around the country chasing your next advancement opportunity. Customer service is huge which means that you'll work Saturday's and Sunday's as well as late duty on a rotating basis. Work life balance can suffer.

Explore other reviews about Allstate

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong brand recognition makes conversations with clients easier.

Cons

Compensation and commission structures can feel inconsistent depending on the office.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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