Complicated but interesting - Customer Service Specialist Ally Financial Employee Review

3.0
21 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Training is provided and assistance is given to new agents.

Cons

Conflicting goals to make bonuses. Low pay for the level of knowledge expected.

Explore other reviews about Ally Financial

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company awesome benefits and good team member too

Cons

Nothing as such that i can remember of

3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent WLB - Good management (at least for me)

Cons

- Will replace your position with offshores and lay you off - Absolutely zero indication that you are doing bad in their eyes until they decide to do so. - Pay is bad - Constantly forced to work with offshores who have zero idea what they are doing.

See reviews by: Helpful|Rating|Date|All