Alorica is ok, but has issues - Customer Service Representative Alorica Employee Review

3.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The pay, free food, great building, safe area, and good training.

Cons

The insane metrics, the drama on the production floor, the time off, and some bad Team Managers. There basically is no work/life balance. Not many people get 2 days off in a row. I was recently laid off along with a group of other employees. I find it disturbing that they outsource payroll and timekeeping to the Philippines.

Explore other reviews about Alorica

1.0
2 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, mobility within the company

Cons

horrible work environment, not always given the ability to do the things expected of you, team support wouldn't listen to provided requests, can get ghosted if you end up with too many tech problems with THEIR equipment

See reviews by: Helpful|Rating|Date|All