Good for people wanting a non voice position - Chat Support Representative Alorica Employee Review

3.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fast growth and promotion Pure chat communication Good for entry-level

Cons

Some TMs are incompetent very strict KPI's heavy workload low salary quite a toxic environment

Explore other reviews about Alorica

2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home.

Cons

Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

See reviews by: Helpful|Rating|Date|All