Supportive teammates, but low pay and low accountability when damaging your private property. - Customer Service Associate Alorica Employee Review

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Great teammates and trainers, they do provide transportation.

Cons

Low payment. Transportation arrivas 1 hour before your shift starts and you can't do OT with that hour. Almost no wfh They ruin your payments and don't fox them. Specially when is due to sickness. If they break or ruin anything you own they won't even allow you to check the cameras. Broke my pc and denied me access to the cameras to see who did it, no one took ownership or responsibility. Wheb it comes to diversity and tolerance, you are not educated to respect, they tell you to "pretend" and avoid getting in trouble with "that" people, this regarding the LGBTQ community, especially the T's. Instead of educating the message is to hate quietly and not in front of them, to just pretend.

Explore other reviews about Alorica

5.0
30 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

Cons

Things move quickly, which can be challenging at times, but it keeps the work exciting.

1
4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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