This place is a joke - Customer Service Representative Alorica Employee Review

2.0
17 May 2017
Recommend
CEO approval
Business outlook

Pros

The job is easy, basic entry level position, but don't consider a career here. However, if you're looking for income to carry you over until you find employment, this is perfect.

Cons

Moved from one campaign to the next on short notice, drastic schedule changes, overlook great employees for promotion (they do promote from within though, relatives and friends), pay sucks for everyone except managers and HR, Human Resources is a joke, operations managers lack necessary knowledge to run their assigned campaigns, they also lie about monetary incentives for overtime, team leads are overworked, they hire anybody, business casual dress code is not enforced, females dress inappropriately on a daily basis (cleavage out, skin tight clothing, short dresses/skirts, joggers, tights, etc.), thirty minute lunch and ten minute breaks, doctors appointments are not excused (even if you have a doctors excuse), on-site store prices are inflated, and the bathrooms are horrible

Explore other reviews about Alorica

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

Cons

Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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