Its a job... but that is it! - Customer Service Representative Alorica Employee Review

1.0
29 Jun 2012
Recommend
CEO approval
Business outlook

Pros

Reliable hours. Set schedules... Vending machines...

Cons

If your regular schedule falls on a holiday (Thanksgiving, Christmas, Easter, etc.) sucks to be you, because you will be working. Pay is low, but hey at least they offer overtime to make up for the poor pay. Mandatory overtime... (even if they said mandatory free candy i would still hate it) Insurance "starbrige" is not an insurance... Its a discount program that doesn't discount anything. If you failed a survey's because you are stressed that you don't get the support that you need from your team lead... expect to be fired in a timely manner. Computers never work.. PTO hours are never right, and i always have to send multiple emails to get them corrected :(

Explore other reviews about Alorica

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They have a friendly staff

Cons

The building had roaches, dusty vents, uneven paint, and I even stepped on pee once in their bathrooms

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