Former employees call it Alorihell...that should tell you something - Customer Service Representative Alorica Employee Review

2.0
11 Jul 2012
Recommend
CEO approval
Business outlook

Pros

Good customer service experience. Decent training on the systems.

Cons

Not very employee friendly. The Citiplex location was the best of the bunch and even it was not a friendly or comfortable place to be. You never felt like management had your back. and moral was horrible. And not enough training regarding product knowledge.

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3.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Management is good, guess depending on who you’re assigned to.

Cons

The pay could be better

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