Flexible hours
Premium pay during busy seasons
Great tech support
Great agent support
Wonderful coworkers
I absolutely love this job. I'm so fortunate to be able to work from home in this capacity.
Cons
Random evaluations
Unstable work requirements
Work hours availability
Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.