costumer service - Customer Service Representative Alorica Employee Review

3.0
6 Oct 2022
Recommend
CEO approval
Business outlook

Pros

monthly allowance, competetive salary, happy culture

Cons

hard to be promoted from lower position

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Alorica Response
3y
Hello, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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