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      Alorica

      Engaged employer

      Alorica reviews

      Company Review - Customer Service Representative Alorica Employee Review

      1.0
      4 Jun 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the people from the management are good, there are amazing Team Managers

      Cons

      The people on the floor are too toxic. The company give promotions on how much you can bucket the management rather than how much you have scores.

      Explore other reviews about Alorica

      5.0
      17 Sept 2025
      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay was alright at best

      Cons

      It drains the life out of you

      1
      2.0
      7 Jun 2026
      Remore call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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