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      Alorica

      Engaged employer

      Alorica reviews

      Working schedules - Customer Service Agent Alorica Employee Review

      3.0
      10 Mar 2016
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the customers, sometimes stressful dealing with time requirements allowed.

      Cons

      No set schedule, I spend 10 hrs each week trying to get hours to work. Some weeks there are hardly any hours to schedule, but during the holidays, you can work plenty, with OT.

      Explore other reviews about Alorica

      5.0
      30 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Leadership is open and approachable, with genuine interest in employee feedback. Opportunities to grow professionally.

      Cons

      Things move quickly, which can be challenging at times, but it keeps the work exciting.

      1
      4.0
      11 Jun 2026
      Remote customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer medical, vision, and dental benefits. Holidays off. There is an initial training for the job. Additional refresher trainings are provided as well.

      Cons

      Holidays off are not paid. This is the first company I have been employed with that does not pay for the holidays.

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