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Thank you for your review of AlphaSense. We genuinely appreciate your recognition of the exceptional value our SaaS solution provides in addressing a distinct and crucial need.
We take feedback seriously and acknowledge your concerns about the negative reviews and the perceived toxicity within the sales culture. While we value candid insights, we also recognize the importance of a healthy work environment. Addressing concerns related to culture is a priority, and we are actively evaluating and implementing measures to foster a positive atmosphere within the sales team.
Constructive feedback, such as yours, is instrumental in guiding our efforts for improvement. We encourage ongoing dialogue and appreciate your commitment to our collective success. If you would like to share additional feedback, please feel free to reach out to me directly or a member of our People team.
-Kiva Kolstein, Chief Revenue Officer