Supportive management and claims team - Claims Processor Alternative Claims Management Employee Review

Leadership is 100% involved and listens. Work from home with no process to come back into the office like other companies pushing employees back into their daily commutes. Great team mentality. Good vibes.

Vacation and sick time is on the low side but management is flexible and works with you to get you your time off. Work/life balance on paper seems poor but with no commute and understanding upper management is listening, you can rest assure they are willing to work with you through life's surprises.

Flexible hours, can’t really think of more than that.

Leadership felt disconnected and political, with upper management mostly relaying orders instead of offering meaningful support or solutions. The newly hired CEO gave the impression of benefiting from a background rooted in a family run business, making leadership feel more inherited than earned and creating a strong perception of nepotism. There was also a sense that leadership was more focused on positioning the company for acquisition than investing in employees’ long-term success. Roles, compensation, and growth opportunities often felt over promised.