Software Engineer In Test - Software Development Engineer In Test AmTrust Employee Review

1.0
16 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, 18 PTO days a year, a lot of company vacations, work from home is very flexible,free parking, nice downtown office, in the heart of downtown. This is a good company for a new graduate to get some IT experience.

Cons

Managers and supervisors are worthless. All supervisors are good for is changing procedures on the fly, allowing you to work from home whenever you want, and any HR related items. Training just does not exist here be prepared to learn on your own. Asking a supervisor a question will just lead to that supervisor going to someone they supervises for an answer to give you. This is due to supervisors not knowing anything about the application or products their employees work on. The department always tries to set up training's and workshops on meaningless topics. Agile at amtrust doesn't mean Agile but it means Agile plus randomness that goes on here. Supervisors are not supposed to influence teams in any such way but here at Amtrust they do just that. Supervisors and managers hire their family and friends to sit around and do nothing what so ever to collect that paycheck.

Explore other reviews about AmTrust

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible and has a good community. It prides itself on bettering itself and its employees. Already have learned a lot in my first three weeks

Cons

Some employees could use better communication

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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