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Amazon Web Services

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Cheapest American company I have ever come across - Cloud Support Engineer II Amazon Web Services Employee Review

1.0
11 Jun 2024
Recommend
CEO approval
Business outlook

Pros

May be just the subsidised health insurance.

Cons

It has to be the cheapest American company I have ever worked for in Australia. They have been slowly clawing back the benefits that they gave to their employees. To begin with almost all the major companies have some sort of bonus that is paid every year. AWS just lures people with joining bonus that gets paid for just initial 2 years. More over the Support Center is more of a glorified call center. Micro-management is rife and you are never made to feel like you are a part of the company. They talk about 16 leadership principles, but it is all hypocrite. Its just for front line engineers while the upper management use it as an excuse to make support engineers over work. Work life balance is a big joke.

Explore other reviews about Amazon Web Services

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Chill, learn a lot, fast paced. Friendly

Cons

Nothing lol. No layoffs too at Annapurna labs (aws)

4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Operated in systems that had real scale, operational constraints, and production consequences.

Cons

Working at Amazon Web Services gave me strong exposure to distributed systems, operational ownership, and production-scale infrastructure, but there were definitely tradeoffs as well. One downside was that, like many large organizations, ownership could become fragmented. You often own a subsystem or workflow rather than an entire product end-to-end, which can limit exposure to broader architectural decision-making unless you deliberately seek it out. There was also significant process overhead. Design reviews, operational processes, dependency coordination, and organizational alignment were valuable for learning rigor, but they can slow iteration compared to smaller engineering teams. Another challenge is that large internal ecosystems can abstract away infrastructure complexity. AWS has extensive internal tooling, deployment systems, and operational platforms, which are powerful, but some of that experience does not transfer directly outside the company. I also found that operational work could dominate engineering time at points. Handling production issues, retries, integration failures, and on-call responsibilities teaches reliability engineering well, but it can reduce the amount of time spent on deeper technical exploration or greenfield development. Finally, there is the perception aspect. AWS is a strong name, but experienced interviewers know there is wide variance between teams and roles. The company name opens doors, but ultimately you still need to demonstrate technical depth, ownership, and strong engineering judgment independently of the brand.

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