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American Freedom Insurance

Engaged employer

Spare your mental health - Claims Representative American Freedom Insurance Employee Review

1.0
26 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Casual dress code Some work from home

Cons

I should have ran as soon as I saw how customers were treated in training. Adjusters are taught to find any way to deny a claim or prolong the process until the customer gives up. Customers are always upset and angry due to improper denials and long wait times, rightfully so. Because of that, you will get screamed at every day, even if you have no say in the process. If you enjoy helping people, this job will shatter your heart. It's painful to see customers getting taken advantage of and skrewed over at this company, being left with no car and thousands in fees to pay. For clientele, you will either be taking advantage of immigrants or dealing with sketchy criminals who may say horrific things to you. Incredibly high turn around rate at this company, people leave every month. Management never learns that in order to keep their employees, they need to offer support and fair compensation. People are overworked, micro managed, and asked to do ridiculous tasks to waste their time. My mental health suffered here. Additionally, the equipment they use is ancient. Please don't believe the positive reviews you see, they are illegitimate. Terribly immoral company.

Explore other reviews about American Freedom Insurance

5.0
14 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Company has great management, very competitive compensation. A lot of advancement opportunities, Company celebrates successes and promotes employee growth and development. This employer genuinely cares for your growth, both professionally and personally. Everyone at the Company is nice and works together. It's a fast-paced job so your days go quick. Help is always available. Training is detailed and trainers are very nice.

Cons

If you are serious about the job, there are really no cons.

1.0
17 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Entry level experience to a office job

Cons

Bad management, horrible customer service, horrid company reputation

1
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