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American Red Cross

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Punished for deferring - Phlebotomist American Red Cross Employee Review

1.0
18 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Plenty of travel. Get to see the countryside at 2 a.m.

Cons

Employees work activities are calculated and percentages are used to guide evaluation and discipline. If a employee defers a patient for too low hemoglobin, that goes against the employee. That also applies to donor diseases, travel risk, anything that defers the patient from donating. If a donor passes out and the needle needs to be pulled before a full bag is collected it's considered "quantity not sufficient" and it counts against the phlebotomist. Bleed too slow > 14 minutes and it counts against the phlebotomist. A deferral rate of >2% or a QNS of >2% will get a employee in trouble. Spend some drives at a high school and you can hit that mark in one day, it absolutely ruins someone's good stick and deferral average. Employees hate working high schools for that reason. Avoid the job, it's not worth the hours on the road, time away from family and having to put up with crappy management.

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5.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Position on G-Levels and on site

Cons

Must renew frequency through Their website

2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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