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American Red Cross

Is this your company?

Needs some work - Collection Specialist I American Red Cross Employee Review

2.0
12 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Great Mission Awesome to see different companies around the area Hear awesome donor stories Ok Benefits but going down hill Great PTO Union

Cons

Wage gap that creates tension No compassion from Management Very unorganized Long hours Promoting people that should not be in supervisor positions Motto is one team one purpose but that is not the case Undercover boss should step in and get a feel for how this company really is.

Explore other reviews about American Red Cross

5.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

work on real life projects

Cons

sometimes hard to get detailed instructions

2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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