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American Red Cross

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Disaster Program Manager - Disaster Program Manager American Red Cross Employee Review

2.0
28 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Mission, lots of people who care about clients and our communities. Incredible volunteers.

Cons

Hours of driving (5-15 hour avg per week). Not enough people, resources, offices, vehicles to carry out the expectations National HQ has given the public and our communities. This creates a heavy burden on Disaster Program Managers since we are who the community sees. Program mandates keep expanding or require more people and resources keep getting cut. Unsustainably high turnovers, frequent structural changes. Incredibly high work hour demands (60-90 per week). Systems and structures aren't volunteer-friendly and no reasonable support exists to help volunteers or to soothe the frustrations over...except the DPMs/very few employees in the field. No support departments will be there to support you if you aren't in a major metro area. Even if you are a Disaster Program Manager, you are expected to be responsible to do work for everything from IT, HR, to the janitor if you are in a rural area. It's impossible to keep up with.

Explore other reviews about American Red Cross

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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