Ok Place to work if you like politics and cliques - Senior Print Specialist III Amica Insurance Employee Review

2.0
15 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Good starting pay for part-time employees ( I started part-time) Blue-collar employees are good people and are a "family" A lot of paid holidays Bonus check at years end Good 401k investors On site cafeteria with good prices

Cons

Limited to 4 sick days a YEAR unless you use FMLA (otherwise it is counted against you at year end for pay) White-collar employees see themselves as "better" than the blue-collar employees Management sees you as a number not a person or employee. WAY to many middle/lower management compared to actual workers Double talk is their thing here. They will tell you one thing and do another. They do not hire local, they hire from India for tech because its cheaper. Cliques run this company and would rather have a silent employee than a employee that speaks up. Undervalued salaries unless you are in CORE business (ie: accounting, management, T&D, anyone in 100 building, SOME insurance agents.)

Explore other reviews about Amica Insurance

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Full of great people, nice area.

Cons

No cons or complaints to report.

3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

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Amica Insurance Response
2w
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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