The IT Department is a horrible place to work - Anonymous employee Amtrak Employee Review

1.0
25 May 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pension plan if you can last long enough to get vested Free rail travel for many trains

Cons

IT Department works you to death (literally there have been several employees who died on the job and they weren't that old. They died from stress related illnesses) Other people will take credit for your work and the management isn't smart enough to tell who is doing what The management has a what have you done for me lately. You can have an outstanding achievement yesterday and if you dont have one today you are a bum Doers are not appreciated, but talkers are. If you critize the management they will get rid of you The department is hilghly political

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5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very great company to work for! Great Job Stability and good benefits.

Cons

May be difficult to move up the ladder. Promotions within aren't very common.

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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