Spacious but Awful - Anonymous employee Amtrak Employee Review

2.0
28 Jun 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Plentiful seating space ...they make me say five words or more... proving how idiotic this company is. not to mention they were an hour and a half late to pick me up bceuase they had to change ENGINES TWICE. like, seriously?!??! i dont know much about trains but how do you leave a place with a faulty engine?! the pluck. you guys are morons.

Cons

TERRIBLE internet. I've had an 11 hour ride round trip and I dont think I had solid internet for even five minutes. Amtrak loves to boast that they have wifi but it's completely not the case. They should absolutely 100% take that lie off their 'accommodations' list. Perhaps i dont know much about wireless internet access, but from my experience, it seems like they COULD do more and they haven't.

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5.0
22 May 2026
Recommend
CEO approval
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Pros

Good benefits, excellent culture and pension

Cons

Not enough opportunity for growth

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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