Underfunded American Resource - Senior Manager Amtrak Employee Review

3.0
18 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Reduced rail travel but must pay tax on imputed income, generous time off, ok healthcare, 401k match, remote option for some, nice people

Cons

Amtrak has been underfunded since the beginning. If Congress would commit even half as much to building and maintaining passenger rail as it does paving the country, America could have a stellar rail system. Amtrak needs strong and aligned management that gets customer service and teamwork on a large scale, and needs a serious overhaul of its technology...both what it does/is and how it is managed. The internal systems are hamstrung by bureaucratic red tape from procurement and DT and the divide between management and union employees. With funding that comes and goes with the political winds it is impossible to grow and create a world class rail system. The country needs to commit to rail and commercialize operations, not privatize.

Explore other reviews about Amtrak

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, excellent culture and pension

Cons

Not enough opportunity for growth

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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