It is a great place to work and I like the environment! - Customer Service Associate Ancestry Employee Review

3.0
21 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Benefits for full time employees, 401k, life insurance, free subscriptions for world, great supervisors, and & you could retire here easily!

Cons

One downside is they concentrate too much on multi-tasking for too many different call types, so it's makes if difficult to get really at your target.

Explore other reviews about Ancestry

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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